Digital skills for citizens

The National Action Plan for Digital Inclusion, adopted by the Government Council on 24 September 2021, aims to facilitate the emergence of a digitally inclusive society and to counteract a digital divide that would harm society as a whole. It lays a solid foundation for sustainable action in the field of digital inclusion and acts as a facilitator to make digital an economic and social lever for all those who choose digital. It has defined 3 strategic levers to foster the digital inclusion of all citizens: Increase motivation and sustain digital confidence, facilitate access to digital, and develop digital skills.

A portal “Zesummen digital” presents all essential information about digital inclusion and its ecosystem in Luxembourg.

Organised by the Ministry of Digitalisation, the National Day of Digital Inclusion aims to increase the visibility of the actors and initiatives working in favour of digital inclusion in Luxembourg through various workshops and events such as introductory workshops with the ASBL Erwuessebildung, co-creative workshops at GovTech Lab or the “Digital Inclusion 2022” Award

Info Flow Savvy’s online quiz by IMS Luxembourg let businesses & citizens assess their savviness in terms of digital information & its related tools. The three modules touch upon infobesity & hyperconnection; email management & the selection of communication tools. Through surveys, round tables, pilot projects and online training sessions, employers and employees gain valuable insight into channelling information flows. This know-how not only enhances agility but also combats “over-connectedness” while significantly reducing stress.

Digital Inclusion wants to make information technology accessible to everybody with access to digital communication, access to technical equipment and by promoting digital literacy. One of Digital inclusion’s goals is also to promote social inclusion through digital technology with creative activities around technology between locals and new arrivals and by establishing a platform for computer-assisted learning. The third objective of Digital Inclusion is to take action for the environment by re-using and repairing donated digital equipment.

The Luxembourg Creative Lab is a non-profit association aiming at driving positive change through creativity, the design of sustainable solutions, entrepreneurship, and tech. It targets delivering high-quality digital training programs in creative entrepreneurship and inclusion, and diversity in the workplace as well as providing educational training and increasing awareness of how to mitigate the negative impact of climate change in Europe.

GoldenMe is a non-profit organisation aiming at preventing social isolation through digital training. The target group is people between the ages of 55 and 69 who are already retired or are about to do so. “Best agers” often have more difficulties than younger generations in dealing with digital devices and using them for their benefit. This offer is divided into three levels: Individual support, workshops and courses and dissemination of information through newsletters, golden papers and videos.

ETICC is a non-profit Civil Society Organisation (CSO) founded in June 2019 by a group of European citizens from Luxembourg, acting as a European citizen think & action tank. It brings together citizens and organizations that promote the Open Government principles (OGP): transparency, citizen participation, and collaborative governance. ETICC is composed of a wide variety of citizens: project leaders, associations, start-ups (CivicTech), citizen groups, officials, researchers, entrepreneurs, journalists, etc.

EU Code Week is a grass-roots movement that celebrates creativity, problem-solving and collaboration through programming and other tech activities. The idea is to make programming more visible, to show young, adults and the elderly how you bring ideas to life with code, to demystify these skills and bring motivated people together to learn.