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The GoldenMe initiative in Luxembourg stands out for its commitment to making technology accessible to everyone, especially people who are less comfortable with electronic devices and online applications, through workshops but also innovative video tutorials. GoldenMe is a non-profit association whose aim is to prevent social isolation through digital training. In a world where mastery of technology has become essential in many aspects of daily life, the association’s team offers a practical and effective way to learn how to use digital tools and overcome technical hurdles.

As society becomes increasingly digitalised, where the use of electronic devices and online applications has become ubiquitous, many people, especially older people or those less familiar with technology, may feel overwhelmed by their complexity. Faced with this reality, GoldenMe has identified the need to provide accessible and user-friendly resources to help these individuals acquire the digital skills needed to navigate the modern world.

By creating clear tutorial videos, first of all, they aim to demystify technology by offering clear explanations and practical demonstrations on theuse of electronic devices and online applications. By providing step-by-step instructions on how to use the basic functionalities of smartphones, tablets and computers, these video tutorials allow users to overcome technical hurdles and become more autonomous in their use of technology.

In addition, these tutorial videos aim to strengthen users' confidence in their ability to use the technology efficiently and securely. By offering practical advice on online privacy, account security and safe internet browsing, these tutorials help individuals feel more confident in their use of digital tools. By providing a simple and accessible way to learn how to use technology, these videos have allowed many people to overcome their apprehensions and become more comfortable with electronic devices and online applications. Many users have testified to the effectiveness of these tutorials in helping them acquire the digital skills needed to stay connected with their loved ones, access online services and participate in social and economic life.

Finally, these tutorial videos represent good practice in promoting digital inclusion. By providing accessible resources, GoldenMe helps bridge the digital divide and promote equitable and inclusive use of technology in society.

In addition, this year, for example, the Golden Me team is organising four interactive workshops during the Safer Internet Day forpeople who have not grown up with digital media. As the world evolves faster and faster, it is no longer possible to imagine life without topics such as filter bubbles, disinformation, artificial intelligence and programmes such as Chat GPT. Through dynamic activities, participants will learn how to use basic protection mechanisms on the Internet, understand how cookies work and manage their data accordingly. They will also be introduced to the creation of robust passwords and their responsible use, as well as to the recognition and prevention of phishing and other types of online attacks. The aim is to equip participants with the knowledge and skills to safely navigate the Internet.

In conclusion, GoldenMe in Luxembourg is an innovative and inclusive response to the challenges of mastering technology in an increasingly digitalised world.